PEMBELIAN IMPULSIF PADA MARKETPLACE: PENGARUH PERSONALITY, PRICE DISCOUNT DAN MEDIA SOSIAL
Main Article Content
Kemajuan teknologi informasi telah menjadi penyebab terjadinya inovasi-inovasi dalam perekonomian, terutama dalam melakukan jual beli produk dan jasa baik secara konvensional maupun online. Pembelian yang dilakukan secara online mengubah pembelian dari melakukan pembelian yang dilakukan secara langsung menjadi pembelian secara online. Aplikasi marketplace yang dirancang sebagai tempat untuk menjual dan membeli barang atau jasa secara online yang banyak mendorong konsumen untuk melakukan pembelian yang tidak direncanakan sebelumnya. Dalam penelitian ini menguji personality, price discount, dan media sosial terhadap pembelian impulsif. Penelitian ini berfokus pada konsumen Marketplace Shopee dengan rentang usia 18 tahun ke atas menggunakan sampel sebesar 170 dengan teknik nonprobability sampling. Angket disebar melalui media sosial. Teknik analisis data menggunakan metode regresi linear berganda. Pada hasil penelitian ini menunjukkan bahwa personality, price discount, dan media sosial memiliki pengaruh yang signifikan terhadap pembelian impulsif pada marketplace Shopee. Hal ini menunjukan bahwa personality, price discount dan media social dapat mempengaruhi pembelian impulsif pada marketplace
Andriany, Dewi, and Mutia Arda. 2019. “Pengaruh Media Sosial Terhadap Impulse Buying Pada Generasi Millenial.” Festival Riset Ilmiah Manajemen Dan Akuntansi, no.2:428–32. http://prosidingfrima.stembi.ac.id/index.php/prosidingfrima/article/view/65.
Apriadia, Deni, and Arie Yandi Saputra. 2017. “E-Commerce Berbasis Marketplace Dalam Upaya Mempersingkat.” Jurnal Resti: Rekasaya Sistem Dan Teknologi Informasi 1 (2): 131–36. https://doi.org/10.29207/resti.v1i2.36.
Artaya, I Putu, and Tubagus Purworusmiardi. 2019. “Efektivitas Marketplace Dalam Meningkatkan Konsentrasi Pemasaran Dan Penjualan Produk Bagi UMKM Di Jawa Timur.” Jurnal Ekonomi Dan Bisnis. https://doi.org/10.13140/RG.2.2.10157.95206.
Badgaiyan, Anant Jyoti, and Anshul Verma. 2014. “Intrinsic Factors Affecting Impulse Buying Behavior – Evidence From India.” Journal of Retailing and Consumer Services 21 (4): 537–49. https://doi.org/10.1016/j.jretconser.2014.04.003.
Carr, Caleb T., and Rebecca A. Hayes. 2015. “Social Media: Defining, Developing, and Divining.” Atlantic Journal of Communication 23 (1): 46–65. https://doi.org/10.1080/15456870.2015.972282.
Chen, Haipeng A., Howard Marmorstein, Michael Tsiros, and Akshay R. Rao. 2012. “When More Is Less: The Impact of Base Value Neglect on Consumer Preferences for Bonus Packs Over Price Discounts.” Journal of Marketing 76 (4): 64–77. https://doi.org/10.1509/jm.10.0443.
Ekasari, Novita. 2014. “Pengaruh Promosi Berbasis Sosial Media Terhadap Keputusan Pembelian Produk Jasa Pembiayaan Kendaraan Pada PT. BFI Finance Jambi.” Jurnal Penelitian Universitas Jambi: Seri Humaniora 16 (2): 81–102. https://www.neliti.com/id/publications/43450/pengaruh-promosi-berbasis-sosial-media-terhadap-keputusan-pembelian-produk-jasa.
Farid, Dania Shakaib, and Mazhar Ali. 2018. “Effects of Personality on Impulsive Buying Behavior: Evidence from a Developing Country.” Marketing and Branding Research 5 (1): 31–43. https://doi.org/10.33844/mbr.2018.60197.
Feist, J., and G. J Feist. 2017. Teori Kepribadian 2. Edisi 8. Jakarta: Salemba Humanika.
Ghozali, Imam. 2016. Aplikasi Analisis Multivariat Dengan Program IBM SPSS 23. Edisi 8. Semarang: Badan Penerbit Universitas Diponegoro.
Hastuti, S.H. 2018. “Pengaruh Gaya Hidup Dan Sifat Kepribadian Terhadap Pembelianimpulsif.” Thesis. UIN Syarif Hidayatullah Jakarta.
Husnain, Mudassir, Bushra Rehman, Fauzia Syed, and Muhammad Waheed Akhtar. 2019. “Personal and In-Store Factors Influencing Impulse Buying Behavior among Generation Y Consumers of Small Cities.” Business Perspectives and Research 7 (1): 92–107. https://doi.org/10.1177/2278533718800625.
Ittaqullah, Nurul, Rahmat Madjid, and Nursaban Rommy Suleman. 2020. “The Effects of Mobile Marketing, Discount, and Lifestyle on Consumers’ Impulse Buying Behavior in Online Marketplace.” International Journal of Scientific and Technology Research 9 (3): 1569–77.
Khan, Abdul Gaffar. 2016. “Electronic Commerce: A Study on Benefits and Challenges in an Emerging Economy.” Global Journal of Management and Business Research: B Economics and Commerce 16 (1): 18–22.
Kharisma, Anak Agung Istri Sandya, and I Gusti Agung Ketut Sri Ardani. 2018. “Pengaruh Personality Dan Shop Enjoyment Terhadap Impulse Buying Behavior Yang Dimediasi Impulse Buying Tendency.” E-Jurnal Manajemen Unud 7 (6): 3320–52. https://doi.org/10.24843/EJMUNUD.2018.v7.i06.p17.
Khatib, Fahed. 2016. “The Impact of Social Media Characteristics on Purchase Decision Empirical Study of Saudi Customers in Aseer Region.” International Journal of Business and Social Science 7 (4): 41–50.
Khokhar, Aliz Ahmed, Pir Abu baker Qureshi, Farman Murtaza, and Abdul Ghafoor Kazi. 2019. “The Impact of Social Media on Impulse Buying Behaviour in Hyderabad Sindh Pakistan.” International Journal of Entrepreneurial Research 2 (2): 8–12. https://doi.org/10.31580/ijer.v2i2.907.
Ling, Lim Pei, and Rashad Yazdanifard. 2015. “What International And External Factors Influence Impulsive Buying Behavior in Online Shopping?” Global Journal of Management and Business Research: E- Marketing 15 (5): 25–31.
Liu, Yong, Hongxiu Li, and Feng Hu. 2013. “Website Attributes in Urging Online Impulse Purchase: An Empirical Investigation on Consumer Perceptions.” Decision Support Systems 55 (3): 829–37. https://doi.org/10.1016/j.dss.2013.04.001.
Miao, Tariq Jalees, Sahar Qabool, and Syed Imran Zaman. 2020. “The Effects of Personality, Culture and Store Stimuli on Impulsive Buying Behavior: Evidence From Emerging Market of Pakistan.” Asia Pacific Journal of Marketing and Logistics 32 (1): 188–204. https://doi.org/10.1108/APJML-09-2018-0377.
Rustantono, H. (2021). STRATEGI PENINGKATAN UKM INDUSTRI SANITAIRUD. DARMO PUTRO UNTUK KELANGSUNGAN USAHA DI KOTA MALANG. JURNAL EDUCATION AND DEVELOPMENT, 9(4), 132-136.
Muzdalifah, Yulias. 2015. “Faktor-Faktor Yang Mempengaruhi Keputusan Pembelian Impulsif Pada Lipstik Sari Ayu Di Basko Grand Mall Padang.” Thesis. STIKIP PGRI Sumatera Barat. http://repo.stkip-pgri-sumbar.ac.id/id/eprint/8117%0A.
Nasrullah, Rulli. 2017. Media Sosial: Perspektif Komunikasi, Budaya, Dan Sosioteknologi. Bandung: Remaja Rosdakarya.
Noor, Zulki Zulkifli. 2020. “The Effect of Price Discount and In-Store Display on Impulse Buying.” Sosiohumaniora: Jurnal Ilmu-Ilmu Sosial Dan Humaniora 22 (2): 133–39. https://doi.org/10.24198/sosiohumaniora.v22i2.26720.
Purnomo, Albert Kurniawan. 2017. “Pengaruh Cafe Atmosphere Terhadap Keputusan Pembelian Gen Y Pada Old Bens Cafe.” Jurnal Manajemen Maranatha 16 (2): 133–212. https://doi.org/10.28932/jmm.v16i2.384.
Rehman, F. u., M. Ilyas, T. Nawaz, and S Hyder. 2014. “How Facebook Advertising Affects Buying Behavior of Young Consumers: The Moderating Role of Gender.” Academic Research International 5 (4): 395–404.
Saad, Mohamad, and Madiha Metawie. 2015. “Store Environment, Personality Factors and Impulse Buying Behavior in Egypt : The Mediating Roles of Shop Enjoyment and Impulse Buying Tendencies.” Journal of Business and Management Sciences 3 (2): 69–77. https://doi.org/10.12691/jbms-3-2-3.
Schiffman, and Kanuk. 2008. Perilaku Konsumen. Edisi 7. Jakarta: Indeks.
Sharma, Bk Mishra., and L Arora. 2018. “Apakah Media Sosial Mempengaruhi Pembelian Impuls Dari Pembeli India.” Jurnal Penelitian Manajemen 18 (1): 27–36.
Solihat, Nur Ai, and Syamsudin Arnasik. 2018. “Pengaruh Literasi Ekonomi Dan Gaya Hidup Terhadap Perilaku Konsumtif Mahasiswi Pendidikan Ekonomi Universitas Siliwangi.” Oikos: Jurnal Kajian Pendidikan Ekonomi Dan Ilmu Ekonomi 2 (1): 141–52. https://journal.unpas.ac.id/index.php/oikos/article/view/915.
Soto, C. J. 2018. “Big Five Personality Traits.” In The Sage Encyclopedia of Lifespan Human Development, 240–41.
Sujana, Kadek Ciptadi, and Ni Wayan Sri Suprapti. 2016. “Peran Kepercayaan Dalam Memediasi Pengaruh Kualitas Situs Terhadap Niat Konsumen Untuk Berbelanja Di Situs Zalora.” E-Jurnal Manajemen Unud 5 (1): 595–622. https://www.neliti.com/id/publications/252950/peran-kepercayaan-dalam-memediasi-pengaruh-kualitas-situs-terhadap-niat-konsumen.
Sutisna. 2002. Perilaku Konsumen Dan Komunikasi Pemasaran. Bandung: PT. Remaja Rosda Karya.
Turkyilmaz, Ceyda Aysuna, Sakir Erdem, and Aypar Uslu. 2015. “The Effects of Personality Traits and Website Quality on Online Impulse Buying.” Procedia - Social and Behavioral Sciences 175: 98–105. https://doi.org/10.1016/j.sbspro.2015.01.1179.
Utami, Chistina Whidya. 2010. Manajemen Ritel: Strategi Dan Implementasi Ritel Modern. Jakarta: Salemba Empat.
Vazifehdoost, Hossein, Afshin Rahnama, and Seyed Javad Mousavian. 2014. “Evaluation of The Influence of Fashion Involvement, Personality Characteristics, Tendency to Hedonic Consumption and Store Environment on Fashion-Oriented Impulse Buying.” Mediterranean Journal of Social Sciences 5 (16): 223–31. https://doi.org/10.5901/mjss.2014.v5n16p223.
Wahyudi, S. 2020. “Pengaruh Price Discount Terhadap Keputusan Impulse Buying.” Jurnal Valuta 3 (2): 276–89.
Widagdo, B., and K Roz. 2020. “The Effect of Transformational Leadership Style, Motivation, and Organizational Culture on Organizational Commitments Mediated by Work Satisfaction at Muhammadiyah Malang University.” European Journal of Business and Management 12 (2): 99–107. https://doi.org/10.7176/ejbm/12-12-08.
Wulan, W. N. N., S. Suharyati, and R Rosali. 2019. “Analisis Pembelian Tidak Terencana Pada Toko Online Shopee.” Ekonomi Dan Bisnis 6 (1): 54–71. https://doi.org/10.35590/jeb.v6i1.830.
Xu, Y., and J. S. Huang. 2014. “Effects of Price Discounts and Bonus Packs on Online Impulse Buying.” Social Behavior and Personality 42 (8): 1293–1302. https://doi.org/10.2224/sbp.2014.42.8.1293.
Yudha, Dwi Kurniawan Putra. 2018. “Hubungan Antara Mood Dan Impulsive Buying Behavior Pada Remaja Sebagai Konsumen Department Store Di Kota Malang.” Thesis. University of Muhammadiyah Malang.
Yustiani, Rini, and Rio Yunanto. 2017. “Peran Marketplace Sebagai Alternatif Bisnis Di Era Teknologi Informasi.” Komputa: Jurnal Ilmiah Komputer Dan Informatika 6 (2): 43–48. http://komputa.if.unikom.ac.id/jurnal/peran-marketplace-sebagai.3b.
Zahid, Z. M. 2017. “Impulse Buying Behavior and The Role Of Social Media: A Case Study of Faisalabad The Study of Organizational Justice, Violation of Psychological Contract and Its Effect on Job Satisfaction In Paints Industry of Pakistan View Project.”