Analisis Peran Kepemimpinan Transformasional dalam Meningkatkan Kinerja Organisasi: Pendekatan Kualitatif Pada Bisnis Perusahaan Keluarga

Abstract

This study aims to analyze the role of transformational leadership in improving organizational performance in family businesses through a qualitative approach. Family businesses have unique characteristics because they combine family interests with business goals, thus requiring a leadership style that can create a balance between business continuity and harmonious relationships among organizational members. This study uses a qualitative approach with a case study design. Data were obtained through in-depth interviews, observations, and documentation of informants selected using a purposive sampling technique. Data analysis was conducted using the Miles, Huberman, and Saldaña model, which includes data reduction, data presentation, as well as drawing conclusions and verification. The results show that transformational leadership plays a role in increasing work motivation, strengthening teamwork, encouraging innovation, increasing employee loyalty, and increasing organizational productivity. The implementation of the dimensions of idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration can form a positive organizational culture, increase employee commitment, and strengthen the competitiveness of family businesses. The research findings indicate that the success of family businesses is not only influenced by economic resources, but also by the leader's ability to build interpersonal relationships, organizational culture, and continuous learning. This research provides theoretical contributions in the development of transformational leadership studies in family businesses and provides practical implications for company owners and managers in improving organizational performance in a sustainable manner.