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• KUALITAS LAYANAN DAN DAMPAKNYA TERHADAP LOYALITAS PELANGGAN: STUDI MEDIASI KEPUASAN PELANGGAN

  Made Mulyadi , Ni Made Sadwistri Adhityasari , Luh Gede Elvina Adi Saputri , Ketut Arniti

  4009-4022

  2025-10-31

  Statistics: 297

• THE EFFECT OF PRICE FAIRNESS AND CAFÉ ATMOSPHERE ON CUSTOMER LOYALTY: THE MEDIATING ROLE OF PERCEIVED SATISFACTION (A STUDY AT RUTINITAS COFFEE SHOP IN SUKABUMI)

  Adrian Maulana , Nurni Arina Lestari , Muh Abdul Aziz

  939-950

  2026-01-31

  Statistics: 79

• THE IMPACT OF PRICE AND SERVICE QUALITY ON CUSTOMER SATISFACTION THROUGH BRAND TRUST AT CAFE AOLA LAMONGAN

  Damajanti Sri Lestari , Sri Utami Ady

  4543-4560

  2025-11-30

  Statistics: 219

• PENGARUH GREEN MARKETING DAN CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP LOYALITAS ANGGOTA KOPERASI DIMEDIASI OLEH KEPUASAN ANGGOTA

  Egi Afriansyah Fauzi , Edy Suroso

  1807-1824

  2025-07-01

  Statistics: 419

• PENGARUH FAKTOR-FAKTOR OPERASIONAL TERHADAP KINERJA FINANSIAL DIMEDIASI OLEH KEPUASAN PELANGGAN

  Nabila Mutiara , Wahyuningsih Santosa , Ratna Darasih , Desca Fortuna

  1370-1380

  2026-02-24

  Statistics: 0

• BUSINESS STRATEGY ANALYSIS TO ACHIEVE CUSTOMER LOYALTY AMONG TELKOM PROVIDER USERS AT MUHAMMADIYAH SUKABUMI UNIVERSITY

  Muh Abdul Aziz

  3003-3018

  2023-09-09

  Statistics: 318

• THE INFLUENCE OF BRAND IMAGE AND BRAND EXPERIENCE ON BRAND LOYALTY WITH CUSTOMER SATISFACTION AS AN INTERVENING VARIABLE CASE STUDY ON TOKOPEDIA CONSUMERS IN THE JABODETABEK AREA

  Erika Prabawati , Sarwo Edy Handoyo

  4021-4036

  2023-11-30

  Statistics: 579

• LEGAL ANALYSIS OF PRODUCTS, SERVICES AND SERVICE QUALITY IN INFLUENCING CUSTOMER SATISFACTION AT BANK SYARIAH MANDIRI IN JAYAPURA CITY

  Eddy Pelupessy

  3545-3554

  2025-09-30

  Statistics: 411

• THE EFFECT OF SERVICE QUALITY AND CUSTOMER SATISFACTION ON REPURCHASE INTENTION AT HONDA MOTOR DEALER TDM NATAR

  Adelli Agustina , Dora Rinova

  67-78

  2025-01-22

  Statistics: 274

• INFLUENCE ANALYSIS EASY USE AND ONLINE SHOPPING EXPERIENCE ON CONSUMER SATISFACTION AND ITS IMPACT ON RETURN INTENTION (STUDY OF E-MARKETPLACE USERS IN SEMARANG CITY)

  Farhandhia Devangga , I Made Bayu Dirgantara

  3043-3060

  2023-09-13

  Statistics: 461

• PENGARUH KEPERCAYAAN DAN KEMUDAHAN PENGGUNAAN TERHADAP LOYALITAS PENGGUNA DANA DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI: STUDI PADA MAHASISWA DI KOTA PALANGKA RAYA

  Astrid , Vivy Kristinae , Ani Mahrita , Achmad Syamsudin

  4505-4522

  2025-11-30

  Statistics: 208

• STRATEGI CUSTOMER RELATIONSHIP MANAGEMENT DALAM MENINGKATKAN LOYALITAS PELANGGAN DI ERA DIGITAL: SEBUAH KAJIAN PUSTAKA

  Vincent Alexander Langgeng , Alexander Setiawan

  1105-1126

  2026-01-31

  Statistics: 24

• PERENCANAAN SISTEM INFORMASI TERINTEGRASI DI KONVEKSI MARIEE MENGGUNAKAN GOOGLE SHEETS DALAM MEMFASILITASI KOMUNIKASI ANTAR BAGIAN

  Maheswara Wira Yoganata , Fandy Satrio Irawan , Margaretha Evi Yuliana

  3831-3844

  2023-11-14

  Statistics: 705

• PENGARUH PRICE DISCOUNT TERHADAP CUSTOMER SATISFACTION DAN REPURCHASE INTENTION (STUDI PADA PENGGUNA SHOPEE FOOD)

  Asep Nurdiansah , Widyastuti

  1495-1514

  2022-07-22

  Statistics: 6312