IDENTIFIKASI KEPUASAN BELAJAR DI ERA PENDIDIKAN 4.0
DOI:
10.54443/sibatik.v4i7.2917Published:
2025-06-15Downloads
Abstract
The objective to be achieved in this study is to identify learning satisfaction at SMP X Salatiga. This type of research is qualitative research and uses a case study method. Data sources in this study include primary sources, namely the results of observations and interviews of two individual junior high school students and secondary sources in the form of field documentation and social media. Data collection was carried out using observation, interviews, and documentation. Data analysis techniques were carried out using data reduction, data presentation, and drawing conclusions. Checking the validity of the data using observation diligence and giving check. The results of the study showed that from the five it can be concluded that student learning satisfaction at SMP X varies greatly. Some students are satisfied with the reliability, responsiveness, certainty, empathy, and physical evidence provided by the school, while other students stated that there were shortcomings in these aspects that reduced their satisfaction in the learning process.
Keywords:
Satisfaction Learning Education 4.0 StudentsReferences
Bowen, G. A. (2020). Document Analysis as a Qualitative Research Method. Qualitative Research Journal, 20(1), 1-12.
Creswell, J. W. (2021). Qualitative Inquiry and Research Design: Choosing Among Five Approaches. Sage Publications.
Creswell, J. W., & Creswell, J. D. (2018). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Sage Publications.
Creswell, J. W., & Poth, C. N. (2018). Qualitative Inquiry and Research Design: Choosing Among Five Approaches. Sage Publications.
Creswell, J. W., & Poth, C. N. (2021). Qualitative Inquiry and Research Design: Choosing Among Five Approaches. Sage Publications.
Denzin, N. K. (2020). The Research Act: A Theoretical Introduction to Sociological Methods. Aldine Transaction.
Denzin, N. K., & Lincoln, Y. S. (2018). The Sage Handbook of Qualitative Research. Sage Publications.
Faizah, H., & Kamal, R. (2024). Belajar dan Pembelajaran. Jurnal Basicedu, 8(1), 466–476. https://doi.org/10.31004/basicedu.v8i1.6735
Flick, U. (2018). An Introduction to Qualitative Research (6th ed.).
https://uk.sagepub.com/en-gb/eur/an-introduction-to-qualitative-research/book261109.
Flick, U. (2018). An Introduction to Qualitative Research. Sage Publications.
Ghufron, M. Nur. (2020). Kepuasan Pembelajaran Secara Online: Apakah Gaya Belajar Mempunyai Pengaruh. Journal Of Empirical Research In Islamic Education Published. 8(1), 130-148.
Guba, E., & Lincoln, Y. (2021). Competing Paradigms in Qualitative Research. Thousand Oaks: Sage Publications.
Indarti, dkk. Faktor-Faktor Yang Mempengaruhi Kepuasan Belajar Jarak Jauh Mahasiswa Vokasi Di Masa Pandemi Covid-19. Jurnal Pendidikan Teknologi dan Kejuruan. 18 (2), 226-236. DOI: https://doi.org/10.23887/jptk-undiksha.v18i2.31147
Kotler, Phillip dan Kevin Lane Keller. (2017). Manajemen Pemasaran edisi 12 Jilid 1. & 2. Jakarta: PT. Indeks.
Lincoln, Y. S., & Guba, E. G. (2020). Naturalistic Inquiry. Sage Publications.
Miles, M. B., & Huberman, A. M. (2020). Qualitative Data Analysis: A Methods Sourcebook. Sage Publications.
Miles, M. B., Huberman, M. A., & Saldana, J. (2020). Qualitative Data Analysis (4th ed.). SAGE Publications.
Mohamad Kholid, D. ., Setiawan Sutanto, T. ., & Sella, F. . (2025). Music Composition Training for Indonesian School Students in Kuala Lumpur in Preparation for FLS2N Competition Among Indonesian Schools Abroad. International Journal of Education and Digital Learning (IJEDL), 3(3), 111–118. https://doi.org/10.47353/ijedl.v3i3.249
Nuriyah, K., Putri, D. M. S., Anisa, Z., & Agus R, A. H. (2024). Penerapan Prinsip Psikologi Positif dalam Kebijakan Managemen Sumber Daya Manusia untuk Meningkatkan Kinerja dan Kepuasan Kerja. Jurnal Educatio FKIP UNMA, 10(2), 687–694. https://doi.org/10.31949/educatio.v10i2.8184.
Oliver, R. L. (2019). Satisfaction: a Behavioural Perspective on the Consumer. 2nd ed. M.E. Sharpe, Inc. New York.
Polkinghorne, D. E. (2021). Phenomenology: A Continuation of the Tradition. In The Oxford Handbook of Qualitative Research. Oxford University Press.
Rilowati, I., Miyono, N., & Haryati, T. (2021). Pengaruh Supervisi Akademik, Budaya Kerja Dan Kepuasan Kerja Terhadap Profesionalisme Guru Sekolah Dasar Di Kecamatan Kedungtuban Kabupaten Blora. Innovative: Journal Of Social Science Research, 3(6), 2129–2140. Retrieved from https://jinnovative.org/index.php/Innovative/article/view/6451.
License
Copyright (c) 2025 Abdul Khakim Alfarizi, Rini Sugiarti, Erwin Erlangga
This work is licensed under a Creative Commons Attribution 4.0 International License.
Downloads
How to Cite
