Vol. 4 No. 5 (2026): January
Open Access
Peer Reviewed

Pengaruh Beban Kerja dan Kesejahteraan Psikologis Terhadap Kinerja Karyawan Dengan Work-Life Balance Sebagai Peran Mediasi pada Telkom Witel SULBAGSEL

Authors

Delin Santika , M. Ikhwan Maulana Haeruddin , Agung Widhi Kurniawan , Tenri S.P. Dipoatmodjo , Rahmat Riwayat Abadi

DOI:

10.54443/sinomika.v4i5.3391

Published:

2026-05-07

Downloads

Abstract

This study examines the influence of workload and psychological well-being on employee performance with work-life balance as a mediating variable among employees of Telkom Witel South Sulawesi Region. The research employed a quantitative approach with an associative design by distributing questionnaires to 75 respondents. Data were analyzed using Structural Equation Modeling (SEM) assisted by SmartPLS 4. The results indicate that workload has a positive and significant effect on employee performance, while psychological well-being shows a positive but insignificant effect. Both workload and psychological well-being have a positive and significant effect on work-life balance. However, work-life balance is unable to mediate the effect of workload or psychological well-being on employee performance. These findings highlight that employee performance is more strongly influenced by direct work demands and psychological well-being rather than through the mechanism of work-life balance.

Keywords:

Psychological Well-Being Work-life balance Employee Performance Telkom Witel Sulbagsel.

References

Abdillah, & Hartono. (2015). Partial least square (PLS): Alternatif structural equation modeling (SEM) dalam penelitian bisnis. Penerbit Andi.

Akbar, A. F., & Mardiawan, O. (2025). Hubungan work-life balance dan psychological well-being pada atlet e-sports. Bandung Conference Series: Psychology Science, 5(1), 865–874.

Aruldoss, A., Berube Kowalski, K., Travis, M. L., & Parayitam, S. (2022).

Azhari, A., Rahman, A., & Rauf, D. I. (2026). Digital marketing strategy based on e-service, brand image and reviews for GoFood MSMEs. Journal of Studies in Academic, Humanities, Research, and Innovation, 3(1), 541–561. https://doi.org/10.71305/sahri.v3i1.606

David, J., Adimasta, B., & Lataruva, E. (2025). Work-life balance: The key to employee engagement and employee performance. Arthatama Journal of Business Management and Accounting, 9(1), 71–82. https://doi.org/10.xxxx/arthatama.2025.v9i1.71

Firdiansyah, D., Sofiah, D., & Prasetyo, Y. (2023). Psychological well-being karyawan produksi: Adakah peranan transformational leadership dan gratitude? INNER: Journal of Psychological Research, 2(4), 755–763. https://aksiologi.org/index.php/inner/article/view/808

Ganapathi, I. M. D. (2016). Pengaruh work-life balance terhadap kepuasan kerja karyawan: Studi pada PT Bio Farma Persero. Jurnal Ecodemica: Jurnal Ekonomi Manajemen dan Bisnis, 4(1), 125–135.

Koesomowidjojo, S. (2017). Panduan praktis menyusun analisis beban kerja. Raih Asa Sukses. https://123dok.com/document/z1dx5mj8-pengaruh-beban-kerja-terhadap-kinerja-sekolah-swasta-nurcahaya.html

Lingga, A. S. (2020). Pengaruh keseimbangan kehidupan kerja (work-family balance) dan kepuasan kerja karyawan terhadap jenjang karir. Manajemen Bisnis, 6(2), 1134–1137.

Mujahidin, N., M. K., & Sampetan, S. (2023). The influence of work-life balance, work stress and work environment on employee performance in the Regional Financial and Asset Management Agency in Palopo City. Management Studies and Entrepreneurship Journal, 2213–2206.

Novita, D., & Kusuma, H. (2020). Analisis beban kerja karyawan dan dampaknya terhadap kinerja. Jurnal Manajemen dan Bisnis, 12(1), 45–58.

Obrenovic, B., Jianguo, D., Khudaykulov, A., & Khan, M. A. S. (2020). Work-family conflict impact on psychological safety and psychological well-being: A job performance model. Frontiers in Psychology, 11, 1–18. https://doi.org/10.3389/fpsyg.2020.00475

Prasetyo, et al. (2023). Pengaruh role stress, emotional intelligence, dan aspek psychological well-being terhadap kinerja auditor. In Balance: Media Informasi Akuntansi dan Keuangan, 15(1), 15–20. https://ejournal.upr.ac.id/index.php/blnc/article/download/8602/4464

Puspitasari, N. (2023). Beban kerja dan dukungan sosial dalam hubungannya dengan work-life balance karyawan occupational health and safety PT Bumi Suksesindo Copper and Gold Banyuwangi. Jurnal Penelitian Kesehatan Suara Forikes, 316–320.

Putri, S. M., & Primadineska, A. R. (2023). Pengaruh beban kerja terhadap kinerja karyawan dengan work-life balance sebagai variabel mediasi. Jurnal Competitive, 5(1), 45–56. https://journal.stimykpn.ac.id/index.php/cb/article/view/408

Rachman, M. F. (2024). Pengaruh work-life balance terhadap kinerja karyawan: Studi pada perusahaan jasa. Jurnal Ilmiah Ekonomi dan Bisnis, 8(2), 98–105.

Reynaldi, Nurahaju, R., & Utami, D. N. (2022). Pengaruh beban kerja dan kecerdasan emosional terhadap work-life balance pada pelaut di kapal kargo. Jurnal Psikologi Poseidon, 33–53. https://doi.org/10.30649/jpp.v5i2.71

Robbins, S. P., & Judge, T. A. (2017). Organizational behavior (17th ed.). Pearson.

Ryff, C. D., & Keyes, C. L. M. (2020). The structure of psychological well-being revisited. Journal of Personality and Social Psychology, 69(4), 719–727.

Sofyanty, D., & Setiawan, T. (2020). Pengaruh kontrak psikologis dan psychological well-being terhadap kinerja karyawan: Studi pada PT Asia Kapitalindo Jakarta. Jurnal Ekonomi & Sosial, 2(2), 25–34. https://www.jurnalintelektiva.com/index.php/jurnal/article/view/279

Sukmawati, R., & Hermana, C. (2024). Pengaruh beban kerja dan stres kerja terhadap kinerja karyawan. Jurnal Riset Manajemen dan Bisnis, 51–53.

Wright, T. A., & Cropanzano, R. (2020). Psychological well-being and job satisfaction as predictors of job performance. Journal of Occupational Health Psychology, 5(1), 84–94. https://doi.org/10.1037/1076-8998.5.1.84

Author Biographies

Delin Santika, Program Studi Manajemen, Universitas Negeri Makassar

Author Origin : Indonesia

M. Ikhwan Maulana Haeruddin, Fakultas Ekonomi dan Bisnis, Universitas Negeri Makassar

Author Origin : Indonesia

Agung Widhi Kurniawan, Fakultas Ekonomi dan Bisnis, Universitas Negeri Makassar

Author Origin : Indonesia

Tenri S.P. Dipoatmodjo, Fakultas Ekonomi dan Bisnis, Universitas Negeri Makassar

Author Origin : Indonesia

Rahmat Riwayat Abadi, Fakultas Ekonomi dan Bisnis, Universitas Negeri Makassar

Author Origin : Indonesia

Downloads

Download data is not yet available.

How to Cite

Santika, D., Haeruddin, M. I. M., Kurniawan, A. W., Dipoatmodjo, T. S., & Abadi, R. R. (2026). Pengaruh Beban Kerja dan Kesejahteraan Psikologis Terhadap Kinerja Karyawan Dengan Work-Life Balance Sebagai Peran Mediasi pada Telkom Witel SULBAGSEL. SINOMIKA JOURNAL: Publikasi Ilmiah Bidang Ekonomi Dan Akuntansi, 4(5), 213–228. https://doi.org/10.54443/sinomika.v4i5.3391

Similar Articles

<< < 3 4 5 6 7 8 9 > >> 

You may also start an advanced similarity search for this article.