Pengaruh Motivasi Kerja dan Efikasi Diri Terhadap Kepuasan Kerja yang dimediasi Kualitas Kerja Pegawai Dinas Pendidikan Kota Makassar

Abstract

This study aims to analyze the influence of work motivation and self-efficacy on job satisfaction, with work quality serving as a mediating variable, among employees of the Makassar City Education Office. Employing a quantitative approach, data were collected from 63 respondents selected using the Slovin formula from a total population of 168 employees. Data analysis was conducted using multiple linear regression via SmartPLS software. The results indicate that work motivation and work quality have a positive and significant effect on job satisfaction. However, self-efficacy does not have a significant direct effect on job satisfaction in this context. Work quality was found to act as a significant mediator linking work motivation and self-efficacy to employee job satisfaction. These findings underscore the importance of the agency focusing on strengthening motivation and work quality standards to create a satisfying work environment for employees.