SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan

LEGAL CERTAINTY OF ELECTRONIC LAND CERTIFICATES IN LAND REGISTRATION IN INDONESIA

Windi Lestari Sutrisno — 2025-01-22

This research aims to analyze the legal certainty of electronic land certificates in land registration in Indonesia, with a normative approach through literature studies that analyze various related laws and regulations. Electronic land certificates are expected to provide convenience and transparency in the land registration process. However, the implementation of this system faces challenges, especially related to the validity of electronic documents, the misuse of multiple certificates, and the role of notaries in the installation of mortgage rights. This study found that despite efforts to strengthen legal certainty through regulations related to electronic land registration, implementation and law enforcement issues still need to be improved. Therefore, it is necessary to strengthen regulations, increase public understanding, and stricter supervision of the implementation of electronic land registration in Indonesia.

THE EFFECT OF SERVICE QUALITY AND CUSTOMER SATISFACTION ON REPURCHASE INTENTION AT HONDA MOTOR DEALER TDM NATAR

Adelli Agustina — 2025-01-22

The objective of this. Research determines the influence between customer satisfaction and service quality, as well as the likelihood of customers making repeat purchases at the Honda Motor TDM Natar dealership. Maintaining high service standards and ensuring customer satisfaction are essential for client retention and encouraging repeat business in the competitive automotive industry. Although previous studies have examined the link between these two factors, this research focuses specifically on Honda Motor dealers in Natar, an area that has not been previously studied. The analysis utilizes SPSS version 30 software to perform a multiple linear regression analysis, employing non-probability sampling methods, particularly purposive sampling. An aggregate of 87 customers of the Honda Motor TDM Natar dealership were surveyed using questionnaires to gather data. The results determine the influence customer satisfaction and service quality.

THE ROLE OF NEW ENVIRONMENTAL PARADIGM IN SWITCHING INTENTION TO ELECTRIC VEHICLES: A VALUE BELIEF NORM PERSPECTIVE

Donna Panjaitan — 2025-01-23

This research arises from the rapid introduction of electric vehicles (EVs) in response to sustainability concerns. Many studies have analyzed the switching intention mechanism from the utilitarian perspective. However, fewer studies address EV adoption from a psychological standpoint. Using the Value Belief Norm framework, this study investigates the psychological values influencing an individual's intention to switch from conventional to electric vehicles driven by their norms. This research uses a quantitative approach, using a survey method. Using convenience sampling, we gathered 294 usable responses. Data was analyzed using the Partial Least Squares Structural Equation Model (PLS-SEM). The results show that individuals with a New Environmental Paradigm (NEP) will be more aware of environmental problems. NEP, as a customer value, drives individuals’ belief that there is an ecological problem. NEP also drives self-efficacy in understanding environmental issues. Data support that problem awareness and self-efficacy will form personal norms that, in turn, will create the intention to switch to electric vehicles. This research provides theoretical implications by highlighting individuals' switching intentions to use electric vehicles, reflecting social transformation and commitment to sustainable practices. The value-belief-norm (VBN) Theory suggests that individual, exceptionally altruistic values play a significant role in pro-environmental behaviors such as using electric vehicles.

PUBLIC SERVICE COLLABORATION ON RESPECT, PROTECTION AND FULFILLMENT OF THE RIGHTS OF PERSONS WITH DISABILITIES IN SUKABUMI CITY IN 2023

Rayhan Rahmadhani — 2025-01-24

Human rights are universal rights that must be protected, including the rights of people with disabilities. This study aims to explore collaboration in public services for people with disabilities in Sukabumi City, through collaboration between the Social Service and PD Nasyiatul 'Aisyiyah. The research method used is qualitative, with interviews and analysis of collaboration theory. The results of the study indicate that although collaboration has been established, there are challenges such as the lack of formal structures (MoU) and suboptimal community participation. This study concludes that improving formal structures and participation can improve the inclusiveness of public services for people with disabilities. Thus, this collaboration has the potential to become a best practice model in inclusive public services. The contribution of this study is to provide empirical insight into the practice of collaboration in inclusive public services, especially for people with disabilities, at the local level. Identifying inhibiting and supporting factors in cross-sector collaboration that can be used as a reference for similar policies and practices in other areas. Offering recommendations for strengthening formal structures and increasing community participation as strategic steps towards more inclusive public services. And providing an initial framework that can be adapted as a best practice model in public service collaboration to improve the welfare of people with disabilities.

EVALUATION OF OCCUPATIONAL SAFETY AND HEALTH MANAGEMENT SYSTEM POLICIES AT THE SUKABUMI CITY ENVIRONMENTAL AGENCY

Fadlul Huda — 2025-01-25

This study aims to evaluate the SMK3 policy at the Sukabumi City Environmental Agency with a focus on effectiveness, efficiency, adequacy, equity, responsiveness, and accuracy of implementation. This study uses a qualitative approach with a case study method and data analysis of the Miles and Huberman interactive model. Data were collected through observation, interviews, documentation, and triangulation. The research informants include the head of the agency, the head of the field, the waste collection officer, and the manager of the landfill (TPA). The results of the study explained that the effectiveness of the implementation of SMK3 has not been optimal, as seen from the lack of PPE use and lack of training. The efficiency of resource use has not been maximized, with limited budgets and lack of coordination. The adequacy of tools and training is not enough to protect workers. The equitable distribution of PPE has been carried out but the quality still needs to be improved. The responsiveness where the SMK3 policy has not fully responded to the needs of officers. And the accuracy in the implementation of SMK3 in the field is not fully in accordance with existing guidelines. The research contribution is to enrich the literature on the implementation of the Occupational Safety and Health Management System (SMK3) in the government sector, especially the Environment Agency, by identifying factors that affect policy effectiveness, such as management commitment, resource availability, and employee participation. This study provides strategic recommendations to improve the effectiveness of SMK3 policies, including the provision of adequate PPE, the preparation of SOPs, routine training, increased coordination between agencies, and community education. This research can be used as a basis in decision-making for the improvement of SMK3 policies at the local level, by emphasizing the importance of monitoring, periodic evaluation, and adequate resource allocation to ensure the occupational safety and health of waste collection officers.